FAQ

Contact us by email at hello@orderpoint.biz, through the contact form or by phone. We usually reply within one business day.
Yes, we support multiple languages and RTL layouts, making it easy to serve customers in their preferred language.
Yes. Add your delivery people as staff with access to orders. They can update order statuses through to "Delivered", and customers can be notified on WhatsApp at each step. Assigning orders to a specific driver and live delivery tracking aren't available yet.
Generate unique QR codes for each table. Customers scan, browse your menu, and place orders directly from their phones.
Each OrderPoint subscription runs one website with its own menu and orders. If you have several locations, each one can have its own site. Contact us and we'll help you set them up.
No. OrderPoint charges a flat monthly or yearly subscription and takes no commission on your orders. Your payment provider's usual card fees still apply.
We offer flexible subscription plans to fit any budget. You can start with a free trial and upgrade as your business grows.

Your customers can pay online through any of the 22 payment gateways you can connect in your dashboard:

Tunisia

  • Flouci
  • Konnect
  • CTP ClicToPay

International

  • PayPal
  • Stripe
  • Authorize.net
  • Perfect Money

Europe

  • Mollie

Middle East & Turkey

  • MyFatoorah
  • Paytabs
  • Iyzico

Africa

  • Paystack
  • Flutterwave
  • Yoco

Asia

  • Razorpay
  • Paytm
  • PhonePe
  • Instamojo
  • Xendit
  • Midtrans
  • Toyyibpay

Latin America

  • Mercado Pago

Offline, anywhere

  • Cash on delivery
  • Bank transfer

Payments go straight to your own accounts, and we take no commission. Online ordering is included in the Standard and Business plans.

Yes! You can use our free subdomain or connect your own custom domain for a fully branded experience.
Sign up, choose a template, add your menu or products, and your branded ordering page is ready. No coding required.